ABOUT INK EMPORIUM
You are more than welcome to read this whole page, but it's long! Here are some quick links answering specific questions to speed things up - click on the subject which interests you. Once you're satisfied click shop.
Ink Emporium was set up as a result of the owner discovering Inktec™ refill kits and compatible cartridges. He thought the idea of refilling empty cartridges for peanuts so appealing he decided to publicise their benefits to home users, supplying them direct to their doors via mail order.
Products To Suit Every Taste… At Ink Emporium we believe that not everyone wants to drive a Rolls Royce. Our customers enjoy the freedom to strike a balance between features, ease of use and cost savings. This is why Ink Emporium offers no less than five product ranges, each with its own, fixed saving over the Original Equipment Manufacturer’s (OEM) Recommended Retail Price (RRP).
20% OFF OEM RRP: ORIGINALS
Although OEM cartridges are the most expensive option (manufacturers make massive profits from their original cartridges), they do assure the user pristine materials and parts. Ink Emporium delivers 100% genuine OEM cartridges direct from the manufacturer to your door for AT LEAST 20% less than the manufacturer’s own website shop.
60% OFF OEM RRP: COMPATIBLES
Compatible cartridges match the OEM specification in every way, often exceeding it. Manufactured to ISO9001 standard in the Far East from all new raw materials, Ink Emporium supplies black, colour and photo compatible cartridges for ease of use and major cost savings — a guaranteed 60% off the price of an OEM cartridge from the manufacturer’s website shop.
80% OFF OEM RRP: REFILL KITS
Although Refill Kits represent the most cost effective way of refilling ink for your inkjet printer, do not imagine that they must be time-consuming or messy. Unlike other refill kits, Ink Emporium supplies only professional, patented InkTec™ refill tools, inks and instructions - all you need to refill your specific cartridge in less than 3 minutes. For new refill kit users, We even offer the option of a Video CD featuring a step by step video demonstration specifically for each cartridge type. Ink Emporium is proud to be able to supply its customers with refill kits direct from the manufacturer to your door for 80% less than the price of a brand new original cartridge from the OEM’s website shop.
SPECIALITY PAPER
For many, the selection of paper or labels for printing purposes is simply a question of finding the cheapest materials. However, amateurs and professionals alike appreciate that some print jobs require spectacular presentation qualities. So, when top quality print media is required, buy from Ink Emporium’s comprehensive range of presentation grade media.
When you shop on Ink Emporium's website, no-one but the PROTX secure payment system can see or process your credit card details. The whole idea is to make you feel safe whilst shopping and trust Ink Emporium to handle your order discreetly and efficiently. You will see the golden padlock symbol on the bottom right of our payment pages which guarantees your security.
If, however, you can't get enough technospeak, click SSL for more details!
In addition to supplying a product to suit every taste, Ink Emporium also likes to make available a range of payment options:
Payment accepted by UK Bank cheque, postal order, credit or debit card. Ink Emporium accepts Visa™, Mastercard™, Switch™, Delta™ and Solo™
Opening a business account with Ink Emporium is quite straightforward. Click here or send an email to acopen@inkemporium.co.uk. We will send you an Account Application Form and a copy of our Terms & Conditions.
Ink Emporium is pleased to offer special bulk prices and 30 day accounts to schools, colleges, public and private businesses. Contact us now for a free, no obligation quotation tailored to your specific needs or ask for our bulk trade price list.
You will be glad to know that shopping at Ink Emporium has been made quick and easy. (You may want to print this page so you can refer to it while you are browsing):
1. Click shop to enter the Ink Emporium Shop.
2. Click on one of the links: FIND LABELS FIND MY PRINTER FAX MAKE & MODEL or FIND PAPER depending on what you are looking for.
3. If you are looking for a printer or fax machine you need to click the manufacturer name (then series) then model number, e.g. EPSON then Stylus Pro Series then Stylus Pro XL+
4. Once you can see the photos of the products, you read about and decide what you want to buy, as we say "luxuriating in the experience of saving money..."
5. Then, only for the products you require , amend the quantity you need by clicking and changing the number in the Quantity: box next to each product before clicking the button.
6. Magically, you then see the contents of your shopping basket for a few seconds with the latest product you picked in it before you are returned to the catalogue page you were on.
7. Continue changing quantities and putting products in your basket until you have finished shopping. The left hand blue menu always tells you at the bottom the number of items in your basket and their total value. If you want more detail, click view basket button and then continue shopping button.
8. Once you are all shopped out, click the checkout button.
9. Check you are still happy with the contents of your shopping basket. Tick the box underneath if your invoice location (the address on your credit card statement) will not match your delivery location (the address for Ink Emporium to send the products to). PLEASE NOTE: Ink Emporium is only able to accept UK bank credit cards and cheques with delivery to UK addresses.
10. Before you click on the button, please read the Terms & Conditions of Sale underneath.
11. Fill in at least all the fields marked in red.
12. If you are paying by debit or credit card you will be transferred to the secure PROTX payment site. If you are paying by UK bank cheque or postal order, please make it out to Ink Emporium for the total amount due including VAT, write our Order number and your cheque guarantee card number on the back. Post it recorded delivery to Ink Emporium, 34 The Mews, Gorleston, Norfolk NR31 6TW, UK. Please note we cannot start to process your order until payment has been received.
13. Please print a copy of your order receipt and keep it safe until your order has been delivered.
WHEN YOU PLACE AN ORDER WITH INK EMPORIUM YOU ACCEPT THE FOLLOWING TERMS & CONDITIONS:
Ink Emporium is completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us :
Ink Emporium
34 The Mews
Gorleston
Great Yarmouth
Norfolk
NR31 6TW
UK
Fax: 0871 714 3046
E-mail: office@inkemporium.co.uk
PLEASE NOTE: INK EMPORIUM ONLY TAKES ORDERS FOR DELIVERY WITHIN THE UK
Shopping at Ink Emporium is easy, just browse through the Ink Emporium catalogue and click on what you want to put it in your shopping basket.
When you finish shopping, click on "Checkout" and you will be asked for a few details Ink Emporium needs to complete your order.
Ink Emporium accepts payment by cheque (UK High St banks only) or the following credit cards: Visa™, Mastercard™, Switch/UK Maestro™, Delta™, Electron™ and Solo™.
Ink Emporium charges your credit card when you place your order.
ALL INK EMPORIUM PRICES INCLUDE FREE FIRST CLASS UK DELIVERY.
There is NO minimum order at Ink Emporium and no matter how large or small your order, you will never be charged a penny for delivery.
Ink Emporium despatches your order as quickly as possible and you will normally receive any purchase within 3 working days.
If your item is not in stock, Ink Emporium will back order for you.
Ink Emporium promises you will always be emailed first with the option to cancel your order if you would rather not wait.
Ink Emporium only accepts orders made from the UK for delivery in the UK.
FIRST CLASS UK Royal Mail delivery is included in all website prices but not VAT at 17.5% which is shown once you Checkout.
All credit card numbers are encrypted in the software when the order is placed using industry standard 128 bit encryption.
Your payment details are only revealed to the secure payment service provider PROTX.
Your payment details are never stored in a readable form on any web site.
INK EMPORIUM GUARANTEES YOU WILL BE TOTALLY SATISFIED WITH ITS PRODUCTS.
All Ink Emporium customers enjoy the security of a free, 30-day money back guarantee on all orders.
In the unlikely event you are ever not 100% satisfied with your Ink Emporium purchase, please follow the simple returns policy as detailed below.
Returns Policy
In the unlikely event you are not 100% satisfied with your Ink Emporium purchase, please do the following:
1. Email, fax or call Ink Emporium for a Returns Code.
2. Return the Ink Emporium items purchased in their original packaging to arrive within 30 days of date of order.
3. Ink Emporium will refund the full price of any genuine items properly returned.
This procedure in no way affects your statutory rights as a consumer. However, only customers following the above steps will receive a full refund with no questions asked.
Privacy Policy
Ink Emporium conforms with the requirements of the Data Protection Act, 1998. Ink Emporium promises never to disclose your details to other people or companies, except in the case of a payment fraud. Ink Emporium sometimes emails its customers with tailor made special offers (where an email address has been supplied). In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - Ink Emporium does not send random marketing emails to personal email addresses (spam).
Your details are encrypted (encoded) in the software when the order is placed using industry standard 128 bit encryption.
Your order details are only revealed once they reach Ink Emporium and are never stored in a readable form on any web site.
Cookies are stored on your computer only:
1. to keep track of the contents of your shopping basket once you have put something in it
2. to store delivery addresses if the address book is used
3. to store your details (on your computer) if you select the 'Remember Me' Option - it's quicker the next time you shop at Ink Emporium
Ink Emporium customers are the most demanding in terms of quality and pricing. They rely on the following cast-iron guarantees which cover each and every Ink Emporium customer and product:
100% SATISFACTION
30-DAY MONEY BACK
FREE FIRST CLASS DELIVERY
FREE QUOTATIONS
NO MINIMUM ORDER
ALL PRODUCTS ISO9001
SPECIAL OFFERS
The terms and conditions of sale on this page are a summary of the full trading terms which can be found on the reverse of your customer invoice. Please check these carefully. All errors and omissions excepted.